Electronic communications


Promoting the development of electronic communication is one of the key factors in the effort to make the EEA the most competitive and dynamic knowledge-based economy in the world.

The work of the Commission and the Authority in the context of the electronic communications legal framework (established primarily by Directive 2002/21/EC) consists of:

  • ensuring that information society services benefit from Internal Market principles of free movement of services and freedom of establishment
  • ensuring appropriate follow-up to complaints concerning information society services
  • ensuring that national measures implement fully and properly the regulatory framework
  • monitoring certain decisions taken by National Regulatory Authorities in the EFTA States 
  • general monitoring of legal, technical and economic developments of electronic commerce and the internet

National authorities are required to notify certain measures to the Authority prior to their adoption. In order to handle the notification procedure, the Authority has set up an eCOM Task Force.

In addition to electronic communication, Directive 2000/31/EC creates the basic legal framework for electronic commerce in the Internal Market. The Directive removes obstacles to cross-border online services in the EEA and provides legal certainty to business and citizens alike.

Relevant links:


Other EEA Institutions

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